![]() ![]() You can also create or upgrade an online service account by pressing the OPTIONS button while viewing content. If you do not have an account with the online service, create one by visiting the online service's website. The first time you connect to an online service, you must enter your account information for that service. ![]() You must have an account with the online service to use features such as entering comments.Viewer comments are displayed only while the content is being watched live. Displayed when you're logged in to the online service while watching live content. You can verify details in PlayStation™Store about the game you're currently viewing. This button appears when you can join the session you're watching live. This button appears for games you're watching live and that support this function. Select the button again to unfollow them.īecome involved in games by using items and setting traps. When you follow these players, their content is listed in (Following). This button appears only for some services.įollow players who are broadcasting on PlayStation™Network. Select the button again to unfollow them. When you follow these channels or broadcasters, their broadcasts are displayed in (Following). The icon appears only for some services.įollow the channels or broadcasters you're currently viewing using online services. Start the application for an online service. For details, visit the customer support website for your country or region.Ī ) Operation buttons Online Service Icon Available online services vary depending on country and region.To filter by language, press the OPTIONS button, and then select.If there’s an issue associated with your account, using a different email might do the trick. They noticed that using a different email address than the main account email often works allowing them to contact support. Some users suggested that using a different email address may fix this issue. They simply might not be able to provide enough agents given the current context. As a result, getting in touch with a customer support agent will take longer. Many major companies are struggling to navigate the impact the recent global health issues has on customer service.Īnd Sony clearly mentioned on their website that due to high demand and staffing shortages, you may experience delays. The coronavirus outbreak also impacted Sony’s customer service efficiency due to high volumes of demands and requests. As a result, contacting Live Chat may take longer than usual. The gaming activity is extremely intense and the chat service is often overwhelmed by the huge number of support requests. So, once again, make sure that you’re contacting the support service available in your region. For example, if you have a Denmark account and you try to contact the Live Chat service available for North American users, it won’t work. Make sure that you’re contacting the PS support service available for your regionĮach geographical region has a dedicated PS4 Live Chat service. So, make sure to contact PS4 Live Chat during the working hours mentioned above. □ PlayStation Live Chat availability: Monday-Sunday 8AM-7PM PST Here’s what you need to know if you can’t contact PS support via the Live Chat feature and you’re getting the “ We are unable to process your Chat request at this time” error message. The PS4 Live Chat may be unavailable for many reasons and in this article we’ll list the most common ones. Contacting PS support via the PS4 Live Chat service can sometimes cause a lot of frustration for users. ![]()
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